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Why You Must Motivate Your Servers
By John Smith, June 7, 2011 While you are the legal owner of the business, you may not see your customers all that often (for good reason, you’re a busy person!). As such, your servers take on that...
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How to Get a Job as a Waiter without Experience?
Waiting tables can be a fun and lucrative profession. But how do you get a job without experience? This article shows you how. For many, waiting tables seems like an ideal job. The hours are flexible,...
View ArticleSavvy Restauranteurs Keep a Manager’s Log
Working in the restaurant industry, you meet a lot of restaurant owners and managers that under-estimate the importance of using a Restaurant Manager’s Log Book (MLB). Due to the nature of restaurants...
View ArticleHow To Activate Your Attraction Factor For New Patrons
The first step to any new relationship starts with you. In the physical world, that might mean your physical appearance, how you communicate and what you have to share. In your restaurant, that might...
View ArticleThere Are Only 5 Ways To Handle Challenges
There are just five ways to handle all the ‘stuff’ that comes up in the course of running a restaurant: 1. Avoidance (which only works for so long) 2. Neglect (which makes it worse) 3. Ignore (which...
View Article9 Mistakes to Avoid Re: Feedback
As a restaurateur of almost twenty years, I’ve always believed that customer feedback and satisfaction is the foundation of a restaurant’s success. People can get food anywhere, but they go out for the...
View ArticleInvisible Architecture
Invisible Architecture Encouraging design with all senses in mind By Keith A. Simon, AIA, LEED AP, Chief Architect for Restaurant Black Ops keith@rblackops.com Within the past few weeks, I’ve...
View ArticleMandatory Gratuity Rules Effective Jan. 1. 2014
IRS Begins Enforcing Mandatory Gratuity Rules Jan. 1 By Texas Restaurant Association http://blog.restaurantville.com Mandatory gratuities are considered income to the restaurant. Most operators are...
View ArticleAlcohol Taxation In Texas
A New World Of Alcohol Taxation In Texas Law360, New York (October 31, 2013, 5:45 PM ET) — If a consumer walks into a restaurant and orders a beer or wine, will the consumer be required to pay tax on...
View ArticleHow A Small Restaurant Can Compete With Larger Ones For Customer Loyalty
Any successful restaurant has a solid brand, which means stating their promise clearly, to the right audience with certainty about how that promise is kept. By making and keeping a promise, creating...
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